Senior Beauty Therapist

COURSE INFORMATION

COURSE STRUCTURE

Table below depicts the distribution of training hours across various course elements during a period of six months: -

Course Name Assistant Nail Technician
Pre-requisites to Training Level 4- Beauty Therapist OR Diploma in beauty therapy
Training Outcomes After completing this programme, participants will be able to: • Prepare and maintain work area-preparing the equipment, products and work area ahead of service delivery to ensure the efficiently and effectiveness of conducting treatments considering the standards of operation of the salon. • Perform skin care services- Improving facial skin condition using exfoliation, skin warming, come done extraction, facial massage, mask treatments and moisturizing. • Perform facial electrotherapy • Perform epilation services • Perform makeup services provide make-up for a variety of occasions, including day, evening and special occasions. • Consult and advise clients • Promote and sell services and products • Manage and lead a team • Maintain health and safety of work area maintains a safe and hygienic environment at the work area to reduce potential risks to self and others. • Create a positive impression at work area personal grooming and behavior to execute tasks as per the salon’s standards and create a positive impression at the workplace.
Sr. No. Module Key Learning Outcomes
1 Introduction Theory Duration (hh:mm) 03:00 Practical Duration (hh:mm) 0:00 Corresponding NOS Code BWS/N 9001 BWS/N 9003 Identify the career opportunities and working methods within the hair and beauty sector Identify and list the hairdressing services and beauty
Prepare and Maintain work area Theory Duration (hh:mm) 03:00 Practical duration(hh:mm) 10:00 Corresponding NOS code BWS/N9001 • Prepare and maintain the work area. • Know how to prepare client record cards • Know how to prepare clients for treatments • Know about sterilization and disinfection process • Understand the personal presentation and Ideal behavior. • Identify ways to dispose of waste correctly.
2. Perform Skin Care Services Theory Duration (hh:mm) 00:00 Practical Duration (hh:mm) 00:00 Corresponding NOS Code BWS/N 0104 •• To be able to understand - • anatomy, physiology and pathology for skin treatments • principles and practice of skin therapies • basic ailments, contraindications, contra actions, treatment plans • applicable legislation relating to the workplace (for example health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection • The structure, function, characteristics of skin types and position of the muscles • The Position of head, face, neck and shoulder girdle bones and skeletal function • Circulatory System, functions of blood, arteries, veins, blood composition and circulation • The effect of the natural ageing process on the skin and muscle tone To be able to – • Position self and client throughout treatment to ensure privacy, comfort and wellbeing • Perform and adapt the therapy using materials, equipment and techniques correctly and safely to meet the needs of the client • Carry out facial care/ clean-up process using the products and equipment as per service levels laid down by the organization • Clarify the client's understanding and expectation prior to commencement of treatment • Clean the skin free it of all traces of make- up by using suitable deep cleansing techniques • Use an exfoliation technique suitable for the client's skin type and skin condition • Use a suitable skin warming technique and carry out any necessary extraction relevant to the client's skin type and skin condition • Apply mask treatments evenly and neatly, covering the area to be treated • Remove masks as per the recommended time frame • Ensure the skin is left clean, toned and suitably moisturized • Complete the therapy to the satisfaction of the guest in a commercially acceptable time • Record the therapy accurately and store information securely in line with the organization’s policies • Provide specific after-process advice to the client
3. Perform Facial Electrotherapy Theory Duration (hh:mm) 03:00 PracticalDuration (hh:mm) Corresponding NOS Code BWS/N 0107 BWS/N 9001 To be able to - • Position self and client throughout treatment to ensure privacy, comfort and wellbeing • Use suitable consultation techniques to identify treatment objectives. Carry out skin analysis and relevant tests • Perform and adapt the therapy using materials, equipment and techniques correctly and safely to meet the needs of the client and follow manufacturers instructions. • Consult with clients on background, medical history etc with consent form • Carry out facial electrotherapy to improve facial and skin condition using direct high frequency, galvanic, EMS, microcurrent and lymphatic drainage equipment. • Electro Muscle Stimulator (EMS) Use Electro Muscle Stimulator (EMS) on the motor points of the facial muscles
Constantly monitoring the intensity of frequency, the time and comfort of the client throughout the procedure. • lymphatic drainage equipment Ventouse Choose the appropriate size and type of Ventouse Choose and use the correct strokes and amount of suction in towards the lymph nodes • Galvanic To perform application of desincrustation/ iontophoresis gel/solution. To know Galvanic electrode preparation To know Maintenance of galvanic electrodes • High-frequency To perform Direct high-frequency method To perform Indirect high-frequency method To know Maintenance of high frequency electrodes • Micro current To perform application of micro current with appropriate lubricant, intensity and frequency following manufacturer’s instructions, Maintenance of micro current electrodes • Ultra sonic facial unit to perform application of ultrasonic for facial rejuvenation and improve skin conditions • Clarify the client's understanding and expectation prior to commencement of treatment • Complete the therapy to the satisfaction of the guest in a commercially acceptable time • Record the therapy accurately and store information securely in line with the organization’s policies • Provide specific after-process advice to the client To have Knowledge of - • electrotherapy and Object of the Treatment • checking and handling the equipment before and during the procedure • Electrical current: (Alternating current ,interrupted current, direct current ,chemical action, anode (+) and cathode (-) frequency and electrons, bi-phasic and monophasic.) ,sound wave. • Treatment adaptations according to treatment plan and individual client suitability • to carry out Skin sensitivity tests: Tactile test, thermal test, record results.
KB7 Knowledge of contra-indications that may prevent or restrict treatment • products used with EMS , galvanic , lymphatic drainage unit, hi frequency and microcurrent • possible effects and contra actions • anatomy, physiology and pathology for skin treatments • principles and practice of skin therapies • basic ailments, • applicable legislation relating to the workplace (for example health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection • The structure, function, characteristics of skin types and position of the muscles • The Position of head, face, neck and shoulder girdle bones and skeletal function • Structure and function of the endocrine system • Hormones secreted by the anterior pituitary, posterior lobe ,the parathyroid glands ,the pancreas ,the adrenal medulla ,the adrenal cortex: • The gonads (sex glands):Ovaries , testes • Equipment- G5 (gyratory vibratory machine) • Composition of blood • Functions of the lymphatic system, Lymphatic components, Lymphatic nodes. KB22 Circulatory System, functions of blood, arteries, veins, blood composition and circulation and lymphatic system, the nervous system • The effect of the natural ageing process on the skin and muscle tone
Perform Epilation Services Theory Duration (hh:mm) 00:00 PracticalDuration (hh:mm) Corresponding NOS Code BWS/N 0108: BWS/N 9001 To be able to - • Perform and adapt the therapy using materials, equipment and techniques correctly and safely to meet the needs of the client and follow manufacturers instructions. • perform electrical epilation using various techniques. Short wave diathermy/ Galvanic epilation/ Blend method • Insert the needle into the hair follicle with regard to depth and angle • Clarify the client's understanding and expectation prior to commencement of treatment • Complete the therapy to the satisfaction of the guest in a commercially acceptable time • Record the therapy accurately and store information securely in line with the organization’s policies • Provide specific after-process advice to the client to have knowledge of - • products, Tools , equipment ,(epilation unit, Needle types size) • Factors that influence current intensity. • Moisture gradient that affects Galvanic current • Aftercare & Avoidance of activities that cause contra-actions • Causes of hair growth and growth patterns • Endocrine causes of hirsutism and hypertrichosis • Probing Faults • Hair structure, Hair growth cycle, Hair functions • Structure and function of the endocrine system • Hormones secreted by the anterior pituitary, posterior, lobe ,the parathyroid glands ,the pancreas ,the adrenal medulla ,the adrenal cortex: • The gonads (sex glands):Ovaries , testes • Pulmonary circulation, portal circulation, coronary circulation, systemic circulation. Knowledge of Composition of blood • Functions of the lymphatic system ,Lymphatic components ,Lymphatic nodes. • Electrical current: (Alternating current ,interrupted current, direct current ,chemical action, anode (+) and cathode (-) frequency and electrons, bi-phasic and monophasic.) tone
• Treatment adaptations according to treatment plan and individual client suitability Knowledge to carry out Skin sensitivity tests: Tactile test, thermal test, record results. • contra-indications that may prevent or restrict treatment • possible effects and contra actions • anatomy, physiology and pathology for skin treatments • principles and practice of skin therapies • basic ailments, contraindications, contra actions, treatment plans • The structure, function, characteristics of skin types and position of the muscles • The Position of head, face, neck and shoulder girdle bones and skeletal function • Circulatory System, functions of blood, arteries, veins, blood composition and circulation and lymphatic system, the nervous system • The effect of the intrinsic ageing process on the skin and muscle tone
Perform Make up services Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 50:00 Corresponding NOS Code BWS/N 0106 BWS/N 9001 • Select and prepare suitable skin care and make up products to meet the client’s needs and work plan Clarify the client's understanding and expectation prior to commencement of procedure • Clean, tone and moisturize the skin to suit the client’s skin type and needs • Conceal skin imperfections and blemishes using the suitable colour corrective products where required • Select and apply foundation using brush/ sponge, to the centre of face and evenly blended out to sides of the face to achieve coverage • Select and choose a corrective technique and contour by highlights and shading • Select and apply suitable powder to set the foundation • Select and apply a suitable blusher to give warmth and contour the face • Enhance the eyebrow shape to suit the client and make-up plan • Select and apply a suitable eye shadow using a corrective technique and that suits the occasion and client’s needs.
• Select and apply an eyeliner/ eye pencil and mascara to enhance the eye shape to suit the client’s needs • Select and apply a suitable lip liner, lipstick, lip gloss using corrective make-up techniques to enhance the lips to meet the client’s needs and make up plan • Adapt the procedure using materials, equipment and techniques correctly and safely to meet the needs of the client • Adjust the client’s position to meet the needs of the service without causing them discomfort • Check the client’s wellbeing throughout the service and giving the necessary reassurance • Complete the procedure to the satisfaction of the guest in a commercially acceptable time • Record the procedure accurately and store information securely in line with the organization’s policies • Provide specific after-procedure advice to the client Knowledge To have knowledge of - • Range and use of product available for facial treatment suitable for different skin types and conditions (Eye makeup remover, cleansers, freshener, astringent, tones, moisturizers, exfoliating products, eye creams / gel, lip balm, neck creams, serums, massage mediums, setting masks, non setting masks) • Ageing and lifestyle effects on the skin and muscle tone • Diseases and disorders of the skin • Kinds of foundation(Cream, liquid, gel, cake, powder foundation), concealers (foundation concealer, color corrective concealer, camouflage concealer), blushers (powder and cream), eye shadow (cream, crayon, powder), eye liners (eyebrow pencil, powder brow colour), Mascara (liquid, cream, extensions, block), lip cosmetics (lip pencil, lipsticks ,Lip glosses) • Effect of lighting has on the colour of make- up • Corrective make-up technique to suit the face shape • Nose, eye, lip corrective make up techniques • Removal of eye make-up and skin make-up( cleanse, tone, and moisturize)
Consult & advise clients Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 50:00 Corresponding NOS Code BWS/N 9005 BWS/N 9001 • Analyse the treatment area, visually and carry out necessary tests • Consult the client by questioning to identify contra-indications to products and provide recommendations for treatments that are suitable to the client • Define a suitable treatment plan to meet the client’s needs • Confirm to the client the pricing and duration of service and products and address client queries Communicate effectively with the client to maintains clients goodwill trust • Clarify the client's understanding and expectation prior to commencement of treatment • Provide after care advice and recommendations to the client • Record the client and treatment details accurately and store information securely in line with the organization ’s policies Knowledge To have Knowledge of - • the organization’s standards of performance and sequence of services • the range of services and products offered by the organization • the health and safety requirements in the organization • basic ailments, contraindications, contra actions, treatment plans • applicable legislation relating to the workplace (for example health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions in the use of products, fire precautions, hygiene practice, disposal of waste, environmental protection
Promote and sell services and products Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 50:00 Corresponding NOS Code BWS/N 9006 • Analyse the treatment area, visually and carry out necessary tests • Consult the client by questioning to identify contra-indications to products and provide recommendations for treatments that are suitable to the client • Provide product, promotion, and pricing information as per clients’ requirements and address client queries Define a suitable treatment plan to meet the client’s needs • Communicate effectively with the client to maintains clients goodwill trust • Clarify the client's understanding and expectation prior to commencement of
BWS/N 9001 treatment or sale of product Maintain a client database by inputting client profiles and updates • Make arrangements for the clients needing a refund or replacement of their products based on company policy • Assist in managing the product inventory and ordering products based on inventory status • Assist in maintaining promotional database by inputting invoices and bill-back data as per organization standards • Set up and manage the display area of the range of products available in the organization • Label the displayed products clearly, accurately in alignment to the required standards • Provide after care advice and recommendations to the client • Record the client and treatment details accurately and store information securely in line with the center’s policies To have Knowledge of - • the latest promotional schemes on various products • the manufacturers’ instructions related to products • the basic mapping of the requirements with the products • the availability of stocks • various products offered by the company • the features and benefits of the company’s loyalty scheme • the promotions and offers currently available • the basic procedure for making reports and maintaining the inventory and client database • anatomy, physiology and pathology for treatments • principles and practice of therapies • basic ailments, contraindications, contra actions, treatment plans • applicable legislation relating to the workplace (for example health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions in the use of products, fire precautions, hygiene practice, disposal of waste, environmental protection
Manage and lead a team Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 50:00 Corresponding NOS Code BWS/N 9004 BWS/N 9001 • ensure team is aware of the schedule and job expectations on a daily basis • involve team in regular meetings to communicate information intended for them • ensure communication to team on any changes in policies/ processes by the organization through required verbal/ written mechanisms • ensure participation of team in various engagement initiatives organized by the organization • council and address issues among team for any work related issues • support the centre manager the deployment of team as per guest schedule and the organizational norms and guidelines • ensure periodic training of team support the team by delivering trainings • share knowledge of processes, techniques, therapies and products with the team to enhance their skill levels • provide feedback to the centre manager pertaining to performance appraisals of team To have Knowledge of - • roster norms and guidelines • How and when to measure performance of the team members • How to share feedback with team members • Applicable legislation relating to the workplace (for example health and safety, workplace regulations, use of work equipment, handling/ storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection)
8. Health and Safety Theory Duration (hh:mm) 03:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code BWS/N9002 • Identify contra-indications related to beauty treatments • Understand process and products to sterilize and disinfect equipment/ tools • Follow manufacturer’s instructions related to equipment and product use and cleaning • Understand handling, usage and storage of products, tools and equipment safely • Understand knowledge of applicable legislation relating to the workplace (for example health and safety, workplace regulations, use of work equipment, control of substances hazardous to health, handling/storage/ disposal/ cautions of use of products, fire precautions, hygiene practice, disposal of waste, environmental protection
9. Client care and communication in beauty industry Theory Duration (hh:mm) 03:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code B WS/N 9005 BWS/N 9003 • Apply effective Communication strategies when dealing with clients • Be able to adapt and adopt different methods of communication to suit different situations and client needs • Use effective consultation techniques to identify treatment objectives • Be able to manage client expectations • Explain and communicate clearly recommendations to the client • Maintain client confidentiality • Understand retail sales techniques to meet client requirements • Practice Personal grooming standards • Be able to communicate and behave in a professional environment • Be able to Plan and organize service feedback files/documents • Be able to plan and manage work routine based on salon procedure • Be able to do client scheduling and bookings and maintain the work area, equipment and product stocks to meet the schedule • Maintain accurate records of clients, treatments and stocks of products • Receive feedback in a positive manner and develop on the shortcomings.